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Frequently Asked Questions about Keyprowler
Internet and PC Monitoring Software
This page covers some of the most common questions we
receive about Keyprowler software. If your question isn't answered here, please
feel free to contact us!
To help make finding your answer easier, we've divided our FAQ up into 3 sections.
Click on any question to be taken immediately to the answer. Click the "return to
top" link to go back to the top of the page.
Getting Started
Using the Program
Order and Trial Questions
Getting Started - Answers
Will KeyProwler Work on my Computer?
KeyProwler is only available for XP(All Versions) and Windows Vista(All Versions).
APAN Software is currently working on a Mac versions that should be released near
the end of 2009.
How does Keyprowler work?
Keyprowler works behind-the-scenes to effortlessly monitor activity on your PC and
internet connection by collecting keystrokes, screenshots and other details about
websites visited, chat logs and emails sent, so that you can discreetly see what's
happening on your computer while you're away.
Why should I use Keyprowler?
Unlike other family or employee keyloggers, Keyprowler is entirely invisible from
firewalls and anti-virus software. With just a single click, you can run Keyprowler
privately and securely without running the risk that it will be discovered and uninstalled.
In addition, Keyprowler puts you in complete control of your PC monitoring by letting
you choose when and how to receive the information that's logged.
You can also receive color-coded reports to show you at-a-glance which applications
were opened, which websites were accessed, what was typed - and when. Specify a
list of "trigger words" and Keyprowler will immediately take a screenshot and highlight
the word(s) you've chosen so you can know when they were used, where they were used
and who wrote them.
What can I do with Keyprowler?
Keyprowler lets you instantly track, view and receive detailed logs, computer screenshots
and access details from any computer you wish to monitor - from the family PC to
the entire employee network. Find out what sites your children are visiting, who
your spouse or partner is talking to and what your employees are doing when you're
away. Keyprowler is the ultimate secure computer surveillance software.
How do I start logging?
You can start logging and recording everything with Keyprowler in just 3 easy steps:
- Start Keyprowler. In the settings section of the main screen, click the Start button
to enable logging.
- If the Stealth Mode button is checked, Keyprowler will go into hidden mode and will
not be seen or noticed by the user.
- Click OK and start logging.
Can I start logging when Windows
starts?
Absolutely! In the Settings tab on the main screen of Keyprowler, you'll see a checkbox
to enable logging when Windows starts. Simply click that box to always start Keyprowler
when Windows starts. It will not be detected by your Firewall or anti-virus software.
What is "Stealth Mode"?
Stealth mode enables Keyprowler to remain completely invisible from the user, as
well as third-party firewall software like Norton and McAfee. You can use Stealth
Mode to keep Keyprowler hidden from view, or click a box to show Keyprowler in the
taskbar and let your family or employees know that their activities are being monitored.
For peak stealth performance, we recommend clicking the following checkboxes on
the settings screen:
1. Unclick the "Show Icon in Taskbar" is General Settings.
2. Click the "Start with windows" in General Settings
3. Click "Hide Program Folder" In General Settings
4. Click "Password Stealth Mode" in Command Options
This helps ensure that Keyprowler is completely hidden from the user by removing
common uninstall and search processes.
How do I uninstall Keyprowler?
You can uninstall Keyprowler as easily as you uninstalled it. Simply click the Keyprowler
installation program that you received when you first downloaded Keyprowler. Double
click it and you'll be presented with choices on how you'd like to proceed. Click
Remove, and then click Next. Keyprowler will then be removed from your system.
Using the Program - Answers
Can I monitor my kids' computer accounts
and see what they type and what sites they visit?
Keyprowler was primarily designed with your childrens' safety in mind. Simply click
the start button to start logging and you're done!
Can both sides of a chat conversation be monitored
- like on Windows Messenger, AOL Messenger or MySpace Chat?
With Keyprowler's advanced screenshot capturing technology, you can view both sides
of a chat conversation by setting Keyprowler's screenshot capturing timeframe to
1 minute.
I forgot my password and Keyprowler is in
Stealth Mode. How do I get it to come back?
Just press and hold Ctrl + Alt + Shift + P on your keyboard to bring Keyprowler
back up. Advanced computer users can customize this hotkey combination to suit their
needs.
My Keyprowler icon accidentally got deleted.
How can I bring the software back up?
Just press and hold Ctrl + Alt + Shift + P on your keyboard to bring Keyprowler
back up. Advanced computer users can customize this hotkey combination to suit their
needs.
Other computer monitoring software eats
up a lot of my computer's processing power and memory and makes it run noticeably
slower. How much of my system resources does Keyprowler use?
Keyprowler is very memory-light and uses few system resources - so you won't notice
the sluggishness that you see with higher-priced internet monitoring software. To
see Keyprowler's memory usage, press Ctrl + Alt + Delete on your keyboard to bring
up the Windows Task Manager. In it, you can see precisely how much (or rather, how
little) of your valuable system resources Keyprowler is currently using.
As a side note, you can also prevent Keyprowler from being discovered in Windows
Task Manager as well!
Do I need to have access to the computer Keyprowler
is running on in order to view the reports?
No. The reports will be e-mailed to you in the timeframe you've specified. You will,
however need to access that computer to view the screenshots Keyprowler has taken,
as screenshots are too large to send through email. We are currently working on
a compression upgrade for Keyprowler that will enable screenshots to be sent through
email.
Order and Trial - Answers
I just ordered the full version of Keyprowler
but didn't get to the download page. How do I download the software?
Please Contact us and select Need Registration Key
Link" from the dropdown menu on the contact page. Include your email address that
you used to order the program and we will send you the download link.
What are the limitations of the free trial?
The free trial of Keyprowler is limited to 7 days of full use. After this you will
need to purchase the full version to unlock the software
for futher use. The logs and screenshots you captured during the trial will still
be made available to you in the full version a well.
I'm using the trial version and just
tried to send myself a test email, but I never received it. I checked my junk folder/spam
filter and everything is fine there. Can I send myself a test email with the trial
version?
You can send yourself a test email, however to keep our prices lower than our competitors,
we use a free e-mail sending system for the trial version that may become overloaded
at times. If you don't receive your trial test email, we recommend trying again
later or upgrading to the full version of the software
and remove this limitation.
I received an email from the
software but I didn't see any screenshots included. Where are they?
Because of size issues, screenshots are not currently sent via email but are available
for viewing in the Keylogger KeyViewer screen. We are currently working on a compression
tool to keep the file size of the screenshots down, without damaging their clarity
- which will let you receive them via email.
Can I buy and use Keyprowler
if I'm in a different country?
Certainly! International orders are handled via our payment processor (which allows
you to use Paypal, MasterCard and Visa) and you can place your order by clicking
here.
Once I buy the full version of Keyprowler,
can I still see the logs from when I used the trial?
Yes, the logs and screenshots you've collected from the free trial will still be
available when you upgrade to the full version.
How do I get someone's MySpace, Hotmail
or other password?
For legal reasons, we can't obviously tell you how to get someone's password. However,
using Keyprowler, you can easily see the keystrokes that they typed and at which
site the user typed them on.
Can I view and log activity on more than
one computer?
With a single-user license, you can only log/monitor activity on a single computer.
We offer discounts for bulk orders, so contact
us and let us know how many software licenses you would like to purchase
and we will give you a competitive discount for multiple licenses.
Click Here to Order Keyprowler Now!
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